Contact Data Protection Officer

DPO Contact Details

Email

dpo@dentisti.pro
Preferred method — encrypted

Postal Address

Data Protection Officer
dentisti.pro SRL
Via Example 123, 00100 Rome, Italy

Response Time

We aim to respond promptly
Target: within a few business days

Languages

English, Italian
Other languages via translation service

When to Contact the DPO

You should contact the DPO if you need assistance with any of the following:

Data Subject Rights: Exercising your right of access, rectification, erasure, restriction, portability, or objection
Privacy Concerns: Questions about how your personal data is processed, stored, or shared
Breach Reporting: Suspected or actual unauthorized access to personal data
Consent Withdrawal: Withdrawing consent for marketing communications or optional data processing
DPA Inquiries: Questions about the Data Processing Agreement or subprocessor changes
Cross-Border Transfers: Concerns about international data transfers and applicable safeguards
Complaints: If you believe your data protection rights have been violated

Note for Patients: If you are a patient of a clinic using dentisti.pro, your first point of contact should be your dental clinic, as they are the Data Controller for your health records. Contact the DPO only if the clinic does not respond within 30 days or if you have concerns about the Platform itself.

Submit an Inquiry

Type of Request *

Full Name *

Email Address *

Subject *

Message *

I consent to dentisti.pro processing my personal data (name, email, and message content) solely for the purpose of responding to this inquiry. I understand that this data will be retained for 3 years for compliance purposes. Privacy Policy

Response Timeline

1

Acknowledgment (within 24 hours)

You will receive an automated acknowledgment with a unique reference number for tracking.

2

Initial Assessment (within 72 hours)

The DPO will review your request and provide an initial response or request additional information if needed.

3

Resolution (within 30 days)

Most requests are resolved within 30 days. Complex requests may be extended by up to 60 additional days with notification.

4

Escalation (if needed)

If you are not satisfied, you may escalate to the Italian Data Protection Authority (Garante) or your local supervisory authority.

Right to Lodge a Complaint

If you believe your data protection rights have been violated and our DPO has not resolved your concern satisfactorily, you have the right to lodge a complaint with a supervisory authority.

Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)
Piazza Venezia 11, 00187 Roma, Italy
Website: www.garanteprivacy.it
Email: garante@gpdp.it

Contact the Data Protection Officer