These Terms govern your use of the dentisti.pro platform. Please read them carefully before creating an account.
1.1 These Terms of Service ("Terms") constitute a legally binding agreement between dentisti.pro SRL ("Provider", "we", "us") and the dental clinic or healthcare entity ("Clinic", "Customer", "you") accessing or using the dentisti.pro software-as-a-service platform ("Platform", "Service").
1.2 By registering for an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.
1.3 Definitions:
The registered profile enabling a Clinic to access and use the Platform.
All personal data, including special category health data, relating to patients processed through the Platform by the Clinic.
The agreement under Article 28 GDPR governing our processing of Patient Data on behalf of the Clinic, available here.
The recurring billing cycle (monthly or annual) for which the Clinic has paid to access the Platform.
2.1 Eligibility. You must be a licensed dental professional, a legally registered dental clinic, or an authorized representative thereof. By registering, you represent and warrant that:
2.2 Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:
2.3 Multi-User Accounts. The account owner (typically the clinic administrator) may create sub-accounts for staff members. The account owner is fully responsible for the actions of all sub-users and must ensure their access is revoked upon employment termination.
3.1 Service Description. dentisti.pro is a cloud-based dental practice management platform providing:
3.2 Acceptable Use. You agree NOT to:
3.3 Clinical Disclaimer. The Platform is a practice management tool, not a medical device. We do not provide dental, medical, or legal advice. Clinical decisions remain the sole responsibility of licensed dental professionals. You agree to verify all AI-assisted suggestions, automated calculations, and treatment plan templates before use.
4.1 Data Controller vs. Processor. For Patient Data, the Clinic is the Data Controller under GDPR, and dentisti.pro acts as the Data Processor. Our obligations as Processor are detailed in the Data Processing Agreement, which is incorporated by reference into these Terms.
4.2 Clinic Obligations. As Data Controller, you must:
4.3 Our Commitments. We commit to:
5.1 Subscription Fees. Access to the Platform is granted on a subscription basis. Fees are charged in advance for the selected Subscription Period (monthly or annual). All fees are exclusive of applicable taxes unless stated otherwise.
5.2 Payment Methods. We accept payment via credit/debit card (processed by Stripe) and regional payment providers (PokPay). By providing payment information, you authorize us to charge the applicable fees.
5.3 Late Payment. If payment fails, we will retry within 48 hours. If payment is not received within 7 days of the due date:
5.4 Refunds. Annual subscriptions may be cancelled within 14 days of purchase for a full refund. After 14 days, annual subscriptions are non-refundable but will remain active until the end of the current billing period. Monthly subscriptions are non-refundable.
5.5 Price Changes. We may modify subscription fees upon 30 days' prior written notice. Continued use after the price change constitutes acceptance.
6.1 Our IP. All rights, title, and interest in the Platform, including software, designs, trademarks, logos, and documentation, remain the exclusive property of dentisti.pro SRL. These Terms do not grant you any license to our intellectual property except as necessary to use the Platform.
6.2 Your IP. You retain all rights to your clinic branding, patient data, and custom content uploaded to the Platform. You grant us a limited, non-exclusive license to use such content solely for the purpose of providing and improving the Service.
6.3 Feedback. Any feedback, suggestions, or feature requests you provide may be used by us without restriction or obligation to compensate you.
7.1 Termination by You. You may cancel your subscription at any time through the account settings or by contacting support. Cancellation takes effect at the end of the current Subscription Period.
7.2 Termination by Us. We may suspend or terminate your account immediately if you:
7.3 Effect of Termination. Upon termination:
8.1 Platform Warranty. We warrant that the Platform will materially conform to the documentation during the Subscription Period. Your sole remedy for breach of this warranty is a refund of fees paid for the non-conforming period.
8.2 Disclaimer. EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8.3 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW:
8.4 Essential Purpose. The limitations in this Section 8 shall apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, and shall survive any termination of these Terms.
9.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to conflict of law principles.
9.2 Jurisdiction. Any disputes arising from these Terms shall be submitted to the exclusive jurisdiction of the courts of Rome, Italy.
9.3 Severability. If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
9.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
9.5 Entire Agreement. These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and us regarding the Platform.
9.6 Modifications. We may update these Terms from time to time. Material changes will be notified at least 30 days in advance. Continued use after the effective date constitutes acceptance.
9.7 Contact. For legal inquiries, contact us at legal@dentisti.pro or:
dentisti.pro SRL
Via Example 123, 00100 Rome, Italy
VAT ID: IT12345678901